Vision:
Our vision at SMRC (Standards Management and Regulation Certification) is to be a globally recognized ISO certification body that empowers organizations to achieve excellence, compliance, and sustainable growth through reliable and trusted certifications.Mission:
Our mission is to provide top-quality ISO certifications that add value to organizations by promoting best practices, enhancing customer satisfaction, and fostering continual improvement. We strive to be a trusted partner, offering efficient and professional certification services while upholding the highest standards of integrity, impartiality, and customer-centricity.Values:
Integrity: We uphold the highest ethical standards, ensuring transparency, honesty, and fairness in all our dealings. We maintain the integrity of the certification process and respect the confidentiality of our clients' information.
Professionalism: We are committed to delivering professional services of the highest quality. Our team of experts and auditors are knowledgeable, skilled, and dedicated to providing accurate assessments and reliable certifications.
Customer Focus: We place our clients at the center of everything we do. We listen to their needs, understand their requirements, and provide tailored solutions to meet their specific certification goals. Customer satisfaction is our top priority.
Continuous Improvement: We believe in continual improvement, both in our own processes and in the organizations we certify. We encourage organizations to embrace a culture of continuous improvement, supporting them in their journey towards excellence.
Collaboration: We foster a collaborative approach, working closely with organizations to understand their unique challenges and opportunities. We believe in building long-term relationships based on trust, open communication, and mutual respect.
Innovation: We embrace innovation and leverage technology to enhance the certification process, making it more efficient, streamlined, and user-friendly. We continuously explore new ways to improve our services and deliver value to our clients.