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Impartiality policy .

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Impartiality policy .

At SMRC, we are committed to upholding the highest levels of impartiality, objectivity, and integrity in all our certification activities. Our impartiality policy ensures that all decisions and actions taken by SMRC are free from any undue influence, conflicts of interest, or bias. Our policy highlights the following key principles:

Independence: SMRC operates independently and autonomously from any external influences that could compromise the impartiality of our certification services. We maintain an organizational structure that safeguards against any conflicts of interest that could undermine the integrity of our certifications.

Ethical Conduct: Our staff, auditors, and personnel adhere to strict ethical guidelines and professional codes of conduct. We maintain confidentiality, treat all information with the utmost discretion, and avoid any actions that could compromise impartiality.

Equal Treatment: We provide equal treatment to all clients seeking certification, irrespective of their size, industry, location, or any other distinguishing factors. We do not discriminate or favor any organization during the certification process.

Objective Assessments: Our assessments and audits are conducted objectively, based on established standards, guidelines, and regulations. We evaluate organizations' compliance with these requirements without any bias or preconceived notions.

Avoidance of Conflicts of Interest: We proactively identify and manage any potential conflicts of interest that could arise in our certification activities. Our personnel involved in the certification process maintain transparency and disclose any conflicts that could affect impartiality.

Continual Monitoring and Improvement: We continually monitor and review our processes, systems, and practices to ensure ongoing compliance with our impartiality policy. We regularly assess the effectiveness of our measures to safeguard impartiality and make improvements where necessary.

Stakeholder Engagement: We encourage feedback and input from stakeholders, including clients, auditors, and industry experts, to enhance transparency and impartiality. We value their perspectives and actively consider their input in our decision-making processes.

Compliance with Accreditation Requirements: SMRC complies with all relevant accreditation requirements set forth by the UKGA (United Kingdom Global Accreditation) board. We undergo regular assessments and audits to demonstrate our compliance with these requirements, ensuring the integrity of our certification process.

At SMRC, we recognize that impartiality is the cornerstone of credible and trusted certification services. We are committed to maintaining impartiality at all levels of our organization, reinforcing our clients' trust and confidence in the certifications we provide. Our impartiality policy governs our actions and decisions, ensuring that our certifications are conducted with the highest levels of integrity and objectivity.

Global Perspective: As a global ISO certification body, we have a broad perspective and understanding of international standards, regulations, and best practices. We bring this global expertise to benefit organizations across different industries and sectors.

At SMRC, our vision, mission, and values guide our actions, decisions, and interactions with our clients, auditors, and stakeholders. We are committed to making a positive impact on organizations by providing reliable certifications that contribute to their success and growth.